Privacy Policy
How Drezen collects, uses and protects the information you share with us.
Last updated: 30 May 2026
This Privacy Policy explains how Drezen Pet (“Drezen”, “we”, “us”) handles information when you visit drezenpet.com or contact us about our automatic pet wash cabins. By using our website you agree to the practices described here.
Information we collect
We collect information you give us directly, such as your name, email address, phone or WhatsApp number, business details and any message you send through our contact form or by email. We also collect basic technical information automatically, such as your browser type, device, approximate location and how you use our site, through cookies and similar technologies.
How we use your information
We use your information to respond to enquiries and quotes, provide and improve our products and services, arrange shipping and support, send you information you request, and keep our website secure. We only use your details for the purposes you would reasonably expect.
Cookies
Our website uses cookies to make the site work, remember your preferences and understand how visitors use our pages. You can control or disable cookies in your browser settings, although some parts of the site may not work as well without them.
How we share information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business, such as shipping partners, payment providers and IT services, and only to the extent needed to provide their service. We may also share information where required by law.
Data security and retention
We use reasonable technical and organisational measures to protect your information, and we keep it only for as long as needed for the purposes described above or as required by law.
Your rights
Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, or to object to certain uses. To make a request, contact us using the details below.
International transfers
Drezen operates from China and works with customers worldwide, so your information may be processed in countries other than your own. We take steps to protect it wherever it is handled.
Children
Our website and products are intended for businesses and adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated date.
Contact us
If you have any questions about this policy or your information, contact us at [email protected] or via WhatsApp at +86 15633562783. Drezen Pet, Qing County, Cangzhou, Hebei, China.
This policy is provided as a general template and is not legal advice. Please have a qualified professional review it for your jurisdiction before relying on it.